Privacy Policy

1. Who we are

Intertwine Technologies (legal name: Intertwine Networks Private Limited), an IT services company based in India, is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, and safeguard personal and business information shared with us.

We provide software development, web and mobile app development, UI/UX design, product consulting, AI systems, intelligent automation, and related technology services to businesses worldwide.

2. Information we collect

We may collect the following types of information:

• Personal information: name, email address, phone number, job title, company name, and similar details you provide.
• Business information: project requirements, technical specifications, and feedback.
• Website usage data: IP address, browser type, pages visited, and other usage analytics (for example via Google Analytics or similar tools).
• Communication data: emails, messages, or inquiries shared through our website, forms, tools, or support channels.
• Tool inputs: information you enter into public assessments or calculators when you choose to use them.

3. How we use your information

The information collected is used for:

• Understanding your business needs and delivering appropriate services
• Project communication, support, and delivery
• Operating public tools and sending results or follow-up you request
• Improving our website and service offerings
• Sending newsletters or promotional emails only if you opt in
• Legal and regulatory compliance

4. Sharing and disclosure

We do not sell, rent, or trade your personal or business information. Your data may only be shared with:

• Internal team members for the purpose of service delivery
• Trusted third-party service providers (for example hosting, email, and analytics), under confidentiality obligations
• Authorities, if required by law or for legal proceedings

5. Data security

We implement industry-standard security practices to protect your data, including secure communication via HTTPS, access control and authentication, and regular security reviews and updates.

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and tracking

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings. We may also use analytics tools to track non-personal information for performance improvement.

7. Your rights

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent at any time where applicable
• Request a copy of the data we hold about you

To exercise any of these rights, contact us using the details below or through our contact page.

8. Individuals in the EEA and UK (GDPR)

We follow the requirements of the EU and UK General Data Protection Regulation (GDPR) for personal data of individuals in the European Economic Area and the United Kingdom.

We process personal data on one or more of these bases: your consent, performing or preparing a contract with you, our legitimate interests in responding to business inquiries and operating this website, and compliance with legal obligations.

In addition to the rights listed above, you may ask us to correct inaccurate data, restrict or object to certain processing, and receive your data in a portable format. You also have the right to lodge a complaint with your local data protection authority.

Your data may be processed in India. Where the law requires it, we rely on appropriate safeguards for such transfers.

9. California residents (CCPA)

We follow the requirements of the California Consumer Privacy Act (CCPA), as amended, for personal information of California residents.

In the past 12 months we may have collected identifiers (such as name and email address), professional information (such as job title and company), commercial information (such as business inquiries), and internet activity (such as website usage data), as described in section 2. We use it for the purposes in section 3. We do not sell personal information, as stated in section 4.

California residents may ask us to tell them what personal information we have collected, delete it, or correct it, and will not be treated differently for doing so. To make a request, email us at the address below. We may need to verify your identity first, and you may use an authorized agent to make a request on your behalf.

10. International users

If you access our services from outside India, please be aware that your information may be transferred to and stored in India or other jurisdictions.

11. Children’s privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors.

12. Changes to this policy

We may update this Privacy Policy periodically. The latest version will always be available on this website with the effective date.

13. Contact us

If you have questions or concerns about this Privacy Policy, contact:

Email: hello@intertwinetechnologies.com

Company: Intertwine Technologies